Servicedesk

One point of contact for all your hardware questions: that's the core of our servicedesk. Employees can turn to us for fault reports, orders or questions, without having to figure out who is responsible for what.

ITStaffinghelpdesk.jpg

Every case tracked from report to resolution

From the initial report to full resolution, we track every case: registration, prioritisation, follow-up and communication with the end user, with a clear view of the status at all times.

Thanks to short lines of communication and a user-friendly approach, we guarantee fast response times, so your employees experience minimal disruption and you're relieved of as much hassle as possible.

Our servicedesk forms the ideal link with Break & Fix and Field Engineers As A Service, who can be quickly deployed based on your reports for repairs or on-site support.

One point of contact for your hardware?

Discuss your servicedesk

Fix My Device

In our Fix My Device portal, you can quickly and easily submit a request for a hardware issue. Briefly describe what's wrong with your device and attach your purchase invoice. Through our break & fix service, we assess the problem and provide you with a clear quote for the repair. That way, you know exactly where you stand upfront, and your device is back up and running as quickly as possible.

Fix My Device

Jouw privacyvoorkeuren

Om onze website zo goed mogelijk te laten werken, gebruiken we altijd essentiële en analytische cookies. Ben je hiermee akkoord kies dan voor alles accepteren.

Wens je toch liever je privacyvoorkeuren aan te passen, dan kan je kiezen voor 'Wijzig voorkeuren'. Kies je voor 'weigeren', dan maken we enkel gebruik van essentiële cookies. Achteraf aanpassen kan altijd via onze cookies pagina.